Humboldt Penguins | Welsh Mountain Zoo

Humboldt Penguins

Come and have a waddle around with our HUMBOLDT PENGUINS!

In line with government guidance on COVID-19, we’ve made some changes to our Zoo operations. For the latest updates on safety measures in place please click here.

Get up close to this super cute and fascinating species!

Fishy treats are on the menu as you spend 20-30 minutes meeting and feeding our Humboldt Penguins. Find out some interesting fascinating facts from your 1-2-1 chat with our keeper and learn more about these wonderful birds!

This encounter is:

£85 for 1 person

£110 for 2 people

Purchasing an animal encounter INCLUDES entry for participants in both the single and double encounters + 1 extra free entry per encounter.

Participants MUST be 7+ years to take part in any of our animal experiences. Under 18's must be accompanied by an adult at all times. Staff are not able to look after other children whilst an over 18 takes part with a separate under 18 - please bare this in mind if visiting 1 adult + 2 children. Our zoo team reserves the right to refuse a participant if a participant does not look 7+ on the day or if they believe an encounter form has been filled out with mis-information regarding a child's age.

A maximum of 2 people may take part in the Humboldt Penguin encounter per day.

Unfortunately due to the design of our Penguin enclosure, this experience is not wheelchair accessible.

Pre-booking is required for this experience, with at least a week's notice preferable (longer for dates requested in school holidays).

Encounters are not confirmed for a requested date until confirmed by the Zoo.

Please note that during busy periods, Animal Encounters can take up to 7 working days to be processed.

All participants will be required to wear of face covering at all times whilst taking part in the encounter. This requirement applies to both adults and children.

For our Animal Experiences Terms and Conditions please click here


If you have a voucher code from either of these websites, please fill in this form and send to who will be in touch.

Please bear in mind that dates normally book up at least a month in advance. When filling out the form, please give at least 4 dates which would suit you.


An open ended dated encounter letter can be posted to a lucky recipient! When filling out the 'dates' form, please type 'GIFT', so your encounter is left open dated.

Please email: to check availability.

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Contact Information

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